Makes total sense. The fact that you up-charge 25% to get the correct merchandise is ludicrous and me being a returning customer on top of a GovX customer is unacceptable. You can use all the excuses in the world to justify making money but regardless it’s unacceptable and I will not support a company that is supposed to be American but do not project that. Have a great day and I’ll make sure to dispose of your safety device properly. $100 down the drain thanks.
Joseph, we want to clarify why we charge a restocking fee. Our products are made to hold firearms, and we do not take that responsibility lightly. Once a holster leaves here, the product is out of our control. That means it could be damaged in transit or altered by the customer before getting back to us. The only way we can ensure that returned products meet our quality and safety standards is to route the product through an incoming quality inspection process. The process involves time, tools, and labor, which are resources that we have to pay for. Not all returned products pass and must be discarded.
By asking up front during the purchasing process to make sure you understand our policies, we assume you understand the restocking fee for returned products.
Long story short, our products are designed to hold life-saving and life-altering devices, and we take that very seriously.
Perfect fit for my Staccato HD C3.6 w/ TLR 7 HL-X. Easy ordering and quick shipping. Highly recommend!!
Great holster as far as fit and function. Also, the time it took was longer than what the shop app. Not sure if that was a delivery company issue being shut down for a day, so that may vary. Overall pleased with a great product. Thank you 4Bros!
