I’m extremely disappointed with this company’s return policy and customer service. Their 30-day return window begins on the date the order is placed—not the date it is delivered—even though they can take one to two weeks just to ship the product. This means customers may lose a large portion of the return period before they even receive their order.
Because of an unexpected death in my family, I was out of town. I contacted the company immediately after returning home, which was 31 days after the product had been delivered. The product is brand-new, unused, and still in its original condition. I explained my circumstances and asked for a one-time exception, but they refused and showed no flexibility or compassion.
Their communication has also been poor, with emails going unanswered and little to no follow-up. A return policy that begins before the customer even receives the product is unreasonable and unfair, especially when the company takes one to two weeks to ship orders. Based on this experience, I will not purchase from this company again, nor would I recommend it to anyone spending their hard-earned money.
I’m extremely disappointed with this company’s return policy and customer service. Their 30-day return window begins on the date the order is placed—not the date it is delivered—even though they can take one to two weeks just to ship the product. This means customers may lose a large portion of the return period before they even receive their order.
Because of an unexpected death in my family, I was out of town. I contacted the company immediately after returning home, which was 31 days after the product had been delivered. The product is brand-new, unused, and still in its original condition. I explained my circumstances and asked for a one-time exception, but they refused and showed no flexibility or compassion.
Their communication has also been poor, with emails going unanswered and little to no follow-up. A return policy that begins before the customer even receives the product is unreasonable and unfair, especially when the company takes one to two weeks to ship orders. Based on this experience, I will not purchase from this company again, nor would I recommend it to anyone spending their hard-earned money.
It's noted on the website to be a side project done just for fun mainly, and considering that and it's cheap price, it's decent quality. Holds my Tisas 1911A1and extra magazines just fine, though I did have to sort of wiggle said magazines into the stands, which wasn't a big deal as it definitely isn't enough pressure to bend the steel. Either way, at a discounted price of $15 as of my time of purchase, it was definitely worth it. Also, side note, the purpose behind the name is super sweet.
Perfect. Fast shipping. Excellent communication. Fast responses to emails. Very friendly. Great build quality. Fits like a glove. Everything labeled. All needed hardware included. I will be buying more holsters from them. As a matter of fact I'm working on putting my next order together now. Highly recommend giving them a tey. You will not be disappointed.
BROS Sig Sauer P365 Series RaceCar Appendix Rig is great and very comfortable definitely recommend.
